Effective Date: 8/18/25
All of our products are printed and shipped on demand through our fulfillment partner, Printful. Because items are custom made when you order, we cannot accept returns or exchanges for reasons such as ordering the wrong size, color preference, or change of mind.
However, we will gladly replace or refund items that arrive damaged, misprinted, or defective. If this happens:
- Please contact us within 7 days of receiving your order at team@findbethany.org.
- Include your order number and clear photos of the issue.
- We will work with Printful to provide a replacement or refund.
We are not able to issue refunds for items lost due to incorrect shipping addresses provided at checkout.
If you have any questions about your order, please contact us at: team@findbethany.org.